> ## Documentation Index
> Fetch the complete documentation index at: https://docs.jingjaiops.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Logging In

> How to sign in to JingjaiOps, recover your password, and enable two-factor authentication.

JingjaiOps is a cloud application. You sign in from any modern browser at [jingjaiops.com](https://jingjaiops.com).

## Standard login

<Steps>
  <Step title="Open the app">
    Go to [jingjaiops.com](https://jingjaiops.com) in Chrome, Safari, Firefox, or Edge.
  </Step>

  <Step title="Enter your email and password">
    Use the email address your administrator invited.
  </Step>

  <Step title="Approve the 2FA code">
    If your account has two-factor authentication enabled, enter the 6-digit code from your authenticator app.
  </Step>
</Steps>

You will stay signed in for 30 days unless you log out or your administrator revokes your session.

## First-time login from an invite email

When an administrator adds you, you receive an email titled **"You've been invited to JingjaiOps"**.

<Steps>
  <Step title="Click the activation link">
    The link is valid for 7 days. After that, ask your administrator to resend the invite.
  </Step>

  <Step title="Set your password">
    Passwords must be at least 10 characters and include a number and a symbol.
  </Step>

  <Step title="Set up 2FA (recommended)">
    Scan the QR code with Google Authenticator, Authy, or 1Password. Save the recovery codes somewhere safe.
  </Step>
</Steps>

## Forgot your password

<Steps>
  <Step title="Click 'Forgot password'">
    On the login screen, click the **Forgot password?** link below the password field.
  </Step>

  <Step title="Check your email">
    A reset link arrives within a minute. The link is valid for 30 minutes.
  </Step>

  <Step title="Set a new password">
    Choose a new password that is at least 10 characters.
  </Step>
</Steps>

<Tip>
  If the reset email does not arrive, check your spam folder and confirm you entered the email your administrator used. Email [support@jingjaipost.com](mailto:support@jingjaipost.com) if it still does not arrive.
</Tip>

## Two-factor authentication

Two-factor authentication (2FA) adds a second step to login. After your password, you enter a 6-digit code from an authenticator app on your phone.

### Enabling 2FA

<Steps>
  <Step title="Open your profile">
    Click your avatar in the top right and choose **Profile**.
  </Step>

  <Step title="Click 'Set up 2FA'">
    A QR code appears.
  </Step>

  <Step title="Scan the QR code">
    Open Google Authenticator, Authy, or 1Password and scan.
  </Step>

  <Step title="Enter the 6-digit code">
    Type the code shown in your authenticator app to confirm.
  </Step>

  <Step title="Save recovery codes">
    Download or print the 10 recovery codes. Each can be used once if you lose your phone.
  </Step>
</Steps>

<Warning>
  If you lose access to your authenticator and your recovery codes, an administrator must reset 2FA for you.
</Warning>