> ## Documentation Index > Fetch the complete documentation index at: https://docs.jingjaiops.com/llms.txt > Use this file to discover all available pages before exploring further. # Quotes Overview > How quotes work in JingjaiOps — the lifecycle, statuses, and what's on a quote PDF. A quote is a priced proposal you send to a customer. When the customer accepts and digitally signs it, the quote becomes a job and equipment gets reserved. ## Quote lifecycle You build the quote by adding inventory items, kits, or manual lines. No one outside your team sees it yet. You email or share a portal link. The customer can now view the quote. The customer digitally signs through the portal. The signed PDF is attached and a deposit (if any) is requested. You convert the accepted quote to a job with one click. The job inherits the line items and dates. A quote can also move to **Declined** (customer says no) or **Expired** (not accepted before the expiry date). ## The quote list view The list shows every quote with these columns: | Column | What it shows | | -------- | ---------------------------------------------------------- | | Number | Quote number, format `QT-YYYY-NNNN` | | Customer | Customer name | | Date | When the quote was created | | Expires | When the quote expires if not accepted | | Total | Final total including VAT | | Status | Draft / Sent / Accepted / Job Created / Declined / Expired | Click any column to sort. Use the status filter at the top to see only a single status. ## Statuses in detail | Status | Meaning | Next action | | --------------- | ---------------------------------------------------- | ----------------------------------------- | | **Draft** | Being built. Not visible to the customer. | Add line items, then send. | | **Sent** | Customer has the link. | Wait for acceptance, follow up if needed. | | **Accepted** | Signed by customer. Deposit requested if applicable. | Convert to job. | | **Job Created** | A job exists for this quote. | Use the job. | | **Declined** | Customer rejected the quote. | Archive or revise and resend. | | **Expired** | Past the expiry date with no acceptance. | Re-quote if still relevant. | ## Real-time updates Every quote status change shows up in real time for everyone in your team. If a customer accepts a quote on their phone at 9:47 PM, your sales lead sees the status flip to **Accepted** without refreshing. This also applies to the deposit step — when the deposit is paid, the quote and the customer's deposits tab both update instantly. ## What's on a quote PDF A quote PDF is bilingual (EN/TH side-by-side) and includes: * Your company header (logo, name, address, tax ID) * Customer details * Quote number, date issued, expiry date * Line items with description, quantity, duration, rate, line total * Optional items (clearly marked, not in subtotal) * Subtotal, VAT (7%), grand total * Security deposit (separate, VAT excluded) * Terms and conditions block (configurable in Settings) * Signature block — empty until signed, then shows the digital signature, signer name, and timestamp ## Next steps Build your first quote step by step. Items, kits, manual lines, and discounts. Email or portal link, what the customer sees. Security deposits on quotes.