Standard login
1
Open the app
Go to jingjaiops.com in Chrome, Safari, Firefox, or Edge.
2
Enter your email and password
Use the email address your administrator invited.
3
Approve the 2FA code
If your account has two-factor authentication enabled, enter the 6-digit code from your authenticator app.
First-time login from an invite email
When an administrator adds you, you receive an email titled “You’ve been invited to JingjaiOps”.1
Click the activation link
The link is valid for 7 days. After that, ask your administrator to resend the invite.
2
Set your password
Passwords must be at least 10 characters and include a number and a symbol.
3
Set up 2FA (recommended)
Scan the QR code with Google Authenticator, Authy, or 1Password. Save the recovery codes somewhere safe.
Forgot your password
1
Click 'Forgot password'
On the login screen, click the Forgot password? link below the password field.
2
Check your email
A reset link arrives within a minute. The link is valid for 30 minutes.
3
Set a new password
Choose a new password that is at least 10 characters.
Two-factor authentication
Two-factor authentication (2FA) adds a second step to login. After your password, you enter a 6-digit code from an authenticator app on your phone.Enabling 2FA
1
Open your profile
Click your avatar in the top right and choose Profile.
2
Click 'Set up 2FA'
A QR code appears.
3
Scan the QR code
Open Google Authenticator, Authy, or 1Password and scan.
4
Enter the 6-digit code
Type the code shown in your authenticator app to confirm.
5
Save recovery codes
Download or print the 10 recovery codes. Each can be used once if you lose your phone.