Skip to main content
A quote is a priced proposal you send to a customer. When the customer accepts and digitally signs it, the quote becomes a job and equipment gets reserved.

Quote lifecycle

1

Draft

You build the quote by adding inventory items, kits, or manual lines. No one outside your team sees it yet.
2

Sent

You email or share a portal link. The customer can now view the quote.
3

Accepted

The customer digitally signs through the portal. The signed PDF is attached and a deposit (if any) is requested.
4

Job Created

You convert the accepted quote to a job with one click. The job inherits the line items and dates.
A quote can also move to Declined (customer says no) or Expired (not accepted before the expiry date).

The quote list view

The list shows every quote with these columns: Click any column to sort. Use the status filter at the top to see only a single status.

Statuses in detail

Real-time updates

Every quote status change shows up in real time for everyone in your team. If a customer accepts a quote on their phone at 9:47 PM, your sales lead sees the status flip to Accepted without refreshing. This also applies to the deposit step — when the deposit is paid, the quote and the customer’s deposits tab both update instantly.

What’s on a quote PDF

A quote PDF is bilingual (EN/TH side-by-side) and includes:
  • Your company header (logo, name, address, tax ID)
  • Customer details
  • Quote number, date issued, expiry date
  • Line items with description, quantity, duration, rate, line total
  • Optional items (clearly marked, not in subtotal)
  • Subtotal, VAT (7%), grand total
  • Security deposit (separate, VAT excluded)
  • Terms and conditions block (configurable in Settings)
  • Signature block — empty until signed, then shows the digital signature, signer name, and timestamp

Next steps

Create a quote

Build your first quote step by step.

Add line items

Items, kits, manual lines, and discounts.

Send a quote

Email or portal link, what the customer sees.

Add a deposit

Security deposits on quotes.