A security deposit on a quote is a refundable amount the customer pays before equipment goes out. It sits separately from the rental charges, is not subject to VAT, and is returned at the end of the job if no damage occurred.Documentation Index
Fetch the complete documentation index at: https://docs.jingjaiops.com/llms.txt
Use this file to discover all available pages before exploring further.
Adding a deposit to a quote
Enter the deposit amount
Use a flat THB amount. (Some businesses use 10–25% of the equipment value as a rule of thumb.)
How the deposit appears on the quote PDF
The deposit appears in its own section, separate from the rental subtotal. The block on the PDF looks like this:| Description | Amount |
|---|---|
| Subtotal (rental) | ฿100,000 |
| VAT 7% | ฿7,000 |
| Grand Total (rental) | ฿107,000 |
| Security Deposit (refundable) | ฿20,000 |
| Total Due | ฿127,000 |
Why deposits are VAT excluded
A security deposit is not consideration for goods or services — it’s collateral. Under Thai VAT rules (Revenue Code Section 79), VAT is calculated on the value of goods or services supplied. Since a deposit is held against potential damage and refunded if no damage occurs, it is not a supply and not subject to VAT. JingjaiOps automatically excludes the deposit from the VAT base. If a deposit is later forfeited (kept due to damage), that forfeit is treated as a separate VATable transaction and you’ll be prompted to issue a tax invoice for the forfeit amount.Deposit request document
When you save a quote with a deposit, JingjaiOps automatically generates a Deposit Request document. This is a separate PDF that:- States the deposit amount due
- Lists the related quote number
- Includes a PromptPay QR code for direct payment
- Provides a clear refund policy statement (refunded within X days of job closure with no damage)
- On the quote detail screen → Documents tab
- In the customer portal under the quote view
- Attached to the email when sending the quote
When the deposit is collected
The deposit is collected at acceptance time, not before. The flow:Deposit page appears
Right after the signature, the portal shows a deposit page with a PromptPay QR.
Customer pays the deposit
They scan the QR with their banking app. Payment confirmation is captured manually by your team via Deposit Collect.
DEP-YYYY-NNNN) and its current status. Read more in Deposits Overview.