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A receipt is a record that money has been received. JingjaiOps generates a receipt automatically every time you record a payment, a deposit, or a deposit return.

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Receipt types

Each type has its own numbering sequence, so accounting can keep them separate. The prefixes are configurable in Settings → Business Settings.

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Receipt numbering

All sequences are per year, zero-padded to 4 digits, and reset on January 1. For example:
  • The first regular receipt of 2026 is RC-2026-0001.
  • The first deposit receipt of 2026 is DEPR-2026-0001.
  • The 200th regular receipt of 2026 is RC-2026-0200.
The number is assigned the moment the receipt is generated and never changes.

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What’s on a receipt

Every receipt PDF includes:
  • Receipt number and date (Buddhist calendar for Thai-language receipts)
  • Receipt type clearly labeled (Regular, Pre-payment, Deposit, etc.)
  • Your business name, address, and Tax ID
  • Customer name, address, and Tax ID (if registered)
  • Amount received (in numbers and Thai words for Thai receipts)
  • Payment method and reference (bank slip number, transaction ID)
  • Reference document (the invoice, deposit, or pre-payment number)
  • A “received by” signature line
For Thai receipts, the receipt is bilingual with Thai labels first.

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Sending receipts

Receipts can be sent to clients directly:
1

Open the receipt

From the invoice’s Documents tab, the deposit’s Documents tab, or the customer’s portal.
2

Click 'Send to Client'

Email composer opens with the receipt attached.
3

Send

The customer receives the receipt PDF via email.
Receipts also appear in the customer’s portal automatically — you don’t have to send them. Most customers download from the portal as needed.

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Downloading receipts

For tax filings, the Reports → Receipts export gives you a CSV with every receipt issued in the period — number, date, customer, amount, method, reference. This is the file your accountant typically wants.

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Voiding a receipt

A receipt can be voided if the underlying payment is reversed:
1

Open the receipt

From the invoice or deposit it relates to.
2

Click 'Void'

A reason is required (e.g., “Customer payment reversed by bank”).
3

Confirm

The receipt is marked Voided. A void note appears at the top of the PDF.
Voided receipts are kept in the system — they don’t disappear. They show up with a “VOID” stamp on the PDF and are excluded from totals in reports.

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Reissuing a receipt

If a customer says they didn’t get the receipt or lost it, just download from the customer portal or click Resend on the receipt detail. The PDF and the number stay the same — there is no “second receipt” for the same payment. If the customer’s name or Tax ID was wrong on the original receipt, void the receipt with reason “incorrect customer details” and reissue with the corrected information. This generates a new receipt number, but Thai accounting practice expects you to retain the voided one with the reason annotated.